Post-mortem: Root cause identified and resolved. Additional safeguards implemented.
On September 19, 2025, between 14:40 and 16:00 UTC, the /v1/extract endpoint experienced elevated latency due to a misconfigured autoscaling rule in one of the primary processing clusters. This caused temporary queue buildup and response delays. Engineers corrected the configuration, redeployed the affected cluster, and restored normal operations within 50 minutes.
To prevent recurrence, the team introdu...